In 5 decades, most legal firms have not improved their client experience. Usually, one goes to a lovely building and meets an attorney in a Black Coat-Pant who reviews the matter, does analysis, and charges an hourly rate. However, both client service and the workflow of lawyers stagnated even with today’s new networking technologies. Although lawyers have seen significant improvements to date – experienced typists have taken over PC’s and armies of law library professionals in the online hunt by the arrival of Westlaw and Lexis Nexis, law firms have not been a bastion for creativity.
It is well-founded that law firms are usually cost-effective (since they transfer the expenses directly to their customers) (a minor error could lead to severe consequences like losing a multi-million dollar lawsuit). It’s going to change. Law firms are under pressure from their customers, who are even more competitive than in previous decades and are much more sensitive to legislation. They are also led by sophisticated in-house advice. Around the same time, the technology has progressed to the extent where the lack of the right resources raises the risk for a company and not vice versa.
Legal technology start-ups come on their own when others felt restricted because of an epidemic and the resulting lockdown of accessible, open options for people in difficulty. Such start-ups often challenge the idea that reliable, professional counsel is very expensive. Most entrepreneurs use technology to build up volume and size to help start-ups get their end users down costs. Clutch law start-ups have introduced new offerings, providing on-demand legal advice and even tele-legal services in real-time matters ranging from divorce and land litigation to check bounces.
Legal tech companies are capable of providing versatility against big, mainstream law firms. It allows businesses to improve their workers’ working processes, which helps attract creativity, encourage employee participation, and maintain a high quality of work. Legal tech start-ups can also solve the problems of accountability and quality of a company’s spending and billing. In recent years, customers have seen a significant increase in legal services budgets, which has resulted in greater transparency and efficiency in their billing and legal services expenditure.
Law: From Legal Tool To Tech Tool
Technological innovations were rapid and dramatic, and every area of life has improved to take the technologies into account of their lives. In order to make sure the rules are not left behind or become outdated, lawyers need to do the same. Because the law is the nation’s very foundation, it is important for us that law as technology is current and noticeable. This is why legal tech is here to stay.
Legal technology aims to strengthen or improve the entrepreneurial mindset and to support the legislation. The demand for lawyers is steadily rising, with increasing numbers of issues occurring every day because of the world’s rapid progress. It’s not for any ordinary person’s sake; the legal or mobile lawyer is the lawyers’ help. Lawyers must be skilled, and it seems important in this era that they are also technically competent. The duty to be technologically competent is eventually enshrined in the Lawyers’ Professional Code.
Rising Demand Of Legal-Tech Start-Ups During The Pandemic
This pandemic limited people to their houses, with most people opting for online solutions to their physical issues and caused an increase in the market for legal tech services. There was a ban on trips to the workplace and physical gatherings, which involved the online approach. Many that were affected by legal distress required urgent legal consultation. Those legal problems involved lawsuits over land, divorce disputes, and financial problems, etc. The fact that professional counsel comes with a hefty price tag is also threatening those start-ups.
Legal counsel is readily available through legal technologies for financially vulnerable individuals. It reduces the costs for end consumers of legal advice. There have been many legal start-ups who will speak to a lawyer and at any time get good legal advice from people who are in some trouble. Not only did these start-ups support customers through the pandemic, but they have also helped attorneys and legal advisers work at home and stay healthy. They could provide services from the convenience of their house to the customers. It did incredibly well.
The legal and regulatory function’s digitalisation has become CFOs and CIOs’ top priorities to remain ahead and ensure the business runs smoothly. Companies have begun to focus on digital contract management solutions, risk management and management sessions. This is a welcome change. Rao, Precily’s creator, believes that the current legal and consistent stage of computerization Covid-19 allows customers to become more responsive to an advancement that has fast, quantifiable monetary benefits regarding cost-investment funds and the creation of new income streams.
The technology is changed from a weapon to a lifeline overnight, from a good idea to a must. Many of us that were technologically clever had far higher use of technology. Much less technologically sophisticated had no alternative but to speed up the use. The pandemic has changed the relationship between the legal industry and technology forever. Technological skills were a survival ability this year. Without the lifeline technology, legal experts can no longer keep alive. The legal sector is not yet where technology can be used, but in 2020 this industry moved it forward.
Some Landmark Changes
In August 2012, the American Bar Association requested lawyers to become more technologically skilled to satisfy technology advancement and customers, a significant development occurred. It also revised the Professional Conduct Model Rules, which require lawyers to keep up to date with the values and the derivations of the technologies involved.
In 2019, the Federation of Law Societies of Canada had approved a related modification of its Model Code of Professional Conduct, which required lawyers’ professional technological competence. This huge modification of the Professional Conduct Code by the Lawyers reveals that the exponential volume of text files that litigant lawyers could examine led to the introduction of technology that incorporates and takes over machine language and artificial intelligence by law firms.
The changing job method and improved quality of services to customers are the key focus of juristic technologies in the technology patterns. The growing need for innovative technologies has reached beyond conventional law. Legal technology is increasingly growing and offering services to the public with the advent of artificial intelligence. The goal of legal technology start-ups is to increase service efficiency and provide legal support. The use of legal technologies does not only apply to the general population but also the legal tech. Jurists must be familiar with technologies and technology adaptation.
There have been many legal tech start-ups on the market that offer legal tech resources and assistance to people to reduce the distance between lawyers and clients. Legal software adoption at such a large scale is cost-effective and reduces the time required to provide certain facilities and ensure that their customers can consult faster. It is no wonder that the future of legal practice will ultimately rely on new technology and that the sessions will practically be held. The industry will, in turn, go beyond existing legislation or courts to a sort of diagnostic framework that can direct individuals in terms of their legal choices, how they can collect facts, and provide alternate means of resolving disputes.
Bhanu Singh Rohilla
National Law University, Shimla